Bangkok Airways Announces Coronavirus Prevention Plan.

30-01-2020
 

Bangkok Airways Announces Coronavirus Prevention Plan.

By: Nulacha Sutthinonthagul

 

Bangkok Airways PCL announces measures to prevent the transmission of coronavirus to protect passengers.

 

Mr. Puttipong Prasarttong-Osoth, President of Bangkok Airways said, "The airline has ordered all its stations and airports to strictly follow recommended prevention procedures of the local authorities and to inform the Emergency Response Plannig Division regularly about appropriate measures the airline has instituted. The airline's prevention plans are following the standards and guidance of national authorities such as the Department of Disease Control, Ministry of Public Health and the Civil Avaition Authority of Thailand as well as international organizations including the International Air Transport Association (IATA) and World Health Organization (WHO)."

 

Some of the precentionary steps Bangkok Airways is implementing include performing primary screening of passengers for any obvious general health conditions at ticket offices, check-in counters, and onboard. If any passengers is found to show symptoms of acute respiratory infection, staff will notify public health officers immediately. The airline is also intensifying hygienic measures aboard aircraft, particularly with flights carrying Chinese passengers. If a suspected Coronavirus-infected passenger is found on any Bangkok Airways flight, the airline will have the aircraft cleaned and sterilized immediately.

 

Furthermore, an assistance center has been set up to help anyone who may require emergency assistance, including flight crew and ground service personal. In-flight announcements regarding additional instructions have been introduced on flights that operate in and out of China and protective face masks and glasses are provided to crew members and ground service staff to wear when on duty, especially those working at Chongqing and Chengdu airports.

 

At Bangkok Airways domestic airports, Samui, Sukhothai and Trad, the following procedures have been implemented:

 

1. Notifications boards have been erected around the airport to provide necessary information about the Coronavirus to passengers while training has benn introduced for airport staff on relevent topics.

 

2. Thermal survillance equipment such as thermo-scanners and infrared thermometers have veen installed at inbound gates to screen all passengers arriving from China.

 

3. Passengers on the direct flights from China must undergo health screening, includeing having their temperature taken by a Department of Disease Control officer. If any passenger has a body temperature above 38 degrees Celsius and is from the risk-area, the Department of Disease Control will have the passenger taken to a designated hospital immediately.

 

4. Samui Airport has been in contact with the Samui Tourism Association to notify all the hotels on Koh Samui, especially those hotels which have the Chinese guests, to help observe whether any guests show respiratory symptoms after which they will be taken to a designated hospital immediately.

 

5. An adequate amount of cleaning hand gel for passengers is being provided throughout the airports and the airports have increased the frequency of general cleaning in high-traffic areas such as check-in counters, passenger lounges and restrooms.

 

Bangkok Airways PLC takes the situation of Coronavirus outbreak seriously and puts the health and safety of its passengers and staff at the highest priority. The company is working closely with local authorities to monitor the situation. Passengers who may require further information may contact the Department of Disease Control at Call Center tel. 1422 (24hrs.)

 

source: BangkokAirwaysCSR

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