1. Success is a lousy teacher. It seduces smart people into thinking they can't lose.
2. Technology is just a tool. In terms of getting the kids working together and motivating them, the teacher is the most important.
3. Your most unhappy customers are your greatest source of learning.
4. We all need people who will give us feedback. That's how we improve.
5. The world won’t care about your self-esteem. The world will expect you to accomplish something BEFORE you feel good about yourself.